Privacy Policy
This Privacy Policy describes how NEO (neoring.co) collects, uses and shares your personal information when you visit or make a purchase from our store.
What we collect
- Order information: name, billing/shipping address, email, phone number and payment details, used to fulfil your order, process payment and send order updates.
- Device information: browser, IP address, time zone and browsing behaviour on our store, collected via cookies and similar technologies to keep the store working and improve it.
- Marketing preferences: if you opt in, we use your email to send offers and updates. Unsubscribe any time with one click.
How we share
We share data only with the service providers needed to run the store: Shopify (our commerce platform), payment processors, shipping carriers and analytics/advertising partners, and when required by law. We never sell your personal information.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by emailing info@neoring.co. EU/UK residents may also lodge complaints with their local supervisory authority. California residents can exercise CCPA rights via the same email.
Retention & security
Order records are retained for as long as required for tax and legal purposes. Payment details are processed by PCI-compliant providers and never stored on our servers.
Questions? info@neoring.co