Track Your Order

Every NEO order ships with full tracking, free.

1. Check your inbox for the shipping confirmation email. It contains your tracking number and a live tracking link. (Check spam/promotions if you don't see it.)

2. Orders are prepared within 24–48 hours. US delivery typically takes 4–7 business days; UK and international 5–9.

3. Tracking not updating for more than 3 business days? Email info@neoring.co with your order number and we'll chase it for you.